Can I Register My Car In Nj And Have A Ny Ez Pass

Oftentimes Asked Questions

Contact

For residents of Virginia with permanent upper limb mobility impairment.Click here for more information.

If yous already take your On-the-Get standard or Flex transponder register it hither to set up your account.

For residents of other Due east-ZPass network states: Visit your state's E-ZPass service middle website:

Delaware	New Hampshire
Florida	New Jersey
Illinois	New York
Indiana	North Carolina
Kentucky	Ohio
Maine	Pennsylvania
Maryland	Rhode Island
Massachusetts	Due west Virginia
Minnesota

Oft Asked Questions

E-ZPass Overview:

What is E-ZPass?
What is E-ZPass Flex?
How exercise I switch between Toll and HOV modes when using Flex transponders?
How does E-ZPass work?
Who runs the E-ZPass program?
Where is Due east-ZPass accustomed?
Where is Eastward-ZPass from other states accustomed in Virginia?
How much does information technology cost to open an E-ZPass account?
Is my Eastward-ZPass account information private and secure?
Do I get a discount on tolls if I have an E-ZPass?
Can I pay cash if I have an E-ZPass transponder in the machine?
Is my information secure with E-ZPASS Virginia?

Ordering An Eastward-ZPass:

How tin I open an E-ZPass account?
Do I accept to accept a credit bill of fare to open an East-ZPass business relationship?
How practice I obtain an boosted Eastward-ZPass transponder?
How long does it take to receive an East-ZPass transponder?

Registering Your New E-ZPass Transponder:

How do I register my On-the-Go transponder?
What information exercise I demand to register an On-the-Become transponder?

Installing & Using Your E-ZPass:

How practice I install my E-ZPass transponders?
How shortly tin can I use my On-the-Go transponder?
How exercise I maintain plenty funds in my account?
What are the benefits of Automated Replenishment?
How do I update my Credit Card or ACH information?

Using Due east-ZPass At A Toll Berth(In VA. or Out-of-Land):

What do the lights at the tollbooth mean?
Why are the posted speed limits at the toll booths then low?
What should I do if I programme to drive out-of-state?

Managing Your E-ZPass Business relationship:

Why is my E-ZPass transponder not working?
How tin I render or exchange my East-ZPass transponder if it is no longer working?
Do I need to annals all my vehicles?
Can I switch my E-ZPass transponder to another vehicle?
What exercise I practice if I purchase a new car, movement, or modify my credit carte du jour?
How exercise I utilise the Automated Phone System?
What if I forget my PIN Number?
Are the funds in my Eastward-ZPass account assigned to a detail transponder?
Tin can I get a argument to track my expenses?
Can I get a receipt at the tollbooth when I use my Eastward-ZPass?
Why am I charged if my Eastward-ZPass transponder is lost, damaged or defaced?
How do I close my Eastward-ZPass account?
Inactive Account?

E-ZPass For Motorcycles and When Towing Trailers:

Tin I get an E-ZPass transponder for my motorcycle?
Tin can I use my Due east-ZPass transponder if I tow a trailer or my gunkhole?

Carpooling with E-ZPass:

What is E-ZPass Flex?
How do I exchange a standard transponder for a Flex transponder?
How do I switch betwixt Cost and HOV modes when using the Flex transponder?
Exercise I need a Flex transponder?

Misc. Matters:

Are business accounts available?
Business organization Account vs. Personal Account
How many people use E-ZPass?

Donations:

What is DRIVE SMART Virginia?
How tin I make a donation to DRIVE SMART Virginia Education Fund?
Will 100% of my donations to Bulldoze SMART Virginia Teaching Fund stay in Virginia?
Is my donation to the Drive SMART Virginia Education Fund tax-deductible?
Tin I cancel my recurring donation to DRIVE SMART Virginia Educational activity Fund?
Is there an authoritative fee to collect my Drive SMART Virginia Education Fund donation?

1. What is E-ZPass?

E-ZPass is an electronic toll drove system. Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. As they travel through the toll facilities, tolls are automatically deducted from their pre-paid Due east-ZPass account.

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2. What is E-ZPass Flex?

The Eastward-ZPass Flex is a switchable E-ZPass transponder that will let you take advantage of toll-complimentary travel on the 64, 66, 95, 395, and 495 Express Lanes in Virginia. The E-ZPass Flex will work on any toll facility where E-ZPass is accepted. E-ZPass Flex Transponders provide additional functionality which allow drivers to identify when their vehicle can be classified as High Occupancy Vehicle (HOV) to obtain a disbelieve on those facilities that support the additional Flex functionality. If the required number of people are in the vehicle, and you want to bulldoze on the 64, 66, 95, 395, and 495 Express Lanes for gratuitous, you lot demand to switch the E-ZPass Flex to HOV style earlier you get on the route. These price facilities will not charge your Due east-ZPass account if you travel with your E-ZPass Flex in HOV style and have the required number of people in the vehicle. Drivers traveling with less than the required number of people in the vehicle on a Cost Facility with a discount should set their Due east-ZPass Flex to toll-paying fashion and the toll will be electronically debited from their Due east-ZPass account. The E-ZPass Flex will piece of work anywhere Eastward-ZPass is accustomed, regardless of the position of the switch. Yous practice not demand an E-ZPass Flex if you practice not plan to travel on the 64, 66, 95, 395, or 495 Express Lanes with the minimum number of people to authorize for the HOV disbelieve.

Flex transponders are simply available for 2-beam vehicles since other vehicle types are not permitted to utilize the Express Lanes.

Please Note: Users who have not used their Flex transponder for HOV transactions on the 64, 66, 95, 395, or 495 Express Lanes for any prior twelve-month period may exist asked to exchange their Flex transponder for a standard transponder (at no cost). Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $x.00.

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3. How do I switch between Toll and HOV modes when using Flex transponders?

Earlier your trip on the Loftier Occupancy Toll (HOT) or the 64, 66, 95, 395, and 495 Express Lanes, it's of import that y'all prepare your E-ZPass Flex to the right mode based on the number of occupants that volition be in your vehicle when you're driving on the HOT or the Express Lanes. If there are the required number of people in the vehicle, set your E-ZPass Flex to HOV manner. These toll facilities do not charge you a toll if your E-ZPass Flex is set to HOV mode. If you lot have fewer than the required number of people in your vehicle, select the price-paying fashion on the E-ZPass Flex to have the cost automatically debited from your account. You lot can modify modes using the switch located at the lesser of the E-ZPass Flex device. Simply motion the switch to select "HOV ON" or cost-paying mode (covering "HOV ON"), depending on the number of people in your vehicle. You will hear a beep when you change the setting to HOV ON mode. Make certain your Due east-ZPass Flex is ready to the appropriate way before you lot offset driving.

The East-ZPass Flex will work on other toll roads that accept E-ZPass regardless of the position of the switch.

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iv. How does Eastward-ZPass work?

When yous open a prepaid account, you receive a small electronic transponder that attaches to the windshield inside your machine or to your license plate. Inside the transponder is a battery-powered electronic chip encoded with a unique identification code. When you travel through an Due east-ZPass price facility, an antenna at the toll plaza reads the information contained in your transponder. The advisable price is electronically debited from your prepaid E-ZPass business relationship.

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five. Who runs the E-ZPass programme?

The Virginia Department of Transportation runs the programme in Virginia.

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six. How many people utilize Eastward-ZPass?

In Virginia, at that place are more than than 2,300,000 active Due east-ZPass transponders. There are betwixt 16 and twenty meg electronic price transactions a month.

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7. Where is E-ZPass accepted?

Yous can use your E-ZPass transponder on all toll roads with specially marked "East-ZPass" lanes. This currently includes roads in Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia,Due west Virginia, Due north Carolina, Kentucky, Florida and Minnesota.

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viii. Where is E-ZPass from other states accepted in Virginia?

All Virginia price roads accept out-of-state E-ZPass:

Northern Virginia - Dulles Cost Road, Dulles Greenway, 66 Limited Lanes Inside the Beltway, 95/395, and 495 Express Lanes.
Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Motorway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Jordan Bridge and Dominion Blvd.
Chesterfield County - Powhite Parkway Extension, Pocahontas 895 (Route 895)
Richmond - The RMA Expressway System:
The Downtown Superhighway (State Route 195) from Meadow Street e to the I-95 Interchange
The Powhite Parkway from Idlewood Artery south to and catastrophe at Chippenham Parkway
The Boulevard Bridge (nicknamed the "Nickel Bridge")

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9. How can I open an E-ZPass business relationship?

If you are a Virginia resident, you tin open your East-ZPass business relationship in any of these simple ways:

Apply online

Personal Account Application or Business concern Account Awarding
Call 1-877-762-7824
Visit ane of our Service Centers or DMV partner locations
By picking up a transponder at an E-ZPass On-the-Go retailer and registering online or by phone. A list of retail stores carrying Virginia East-ZPass On-the-Go transponders can be plant here

Residents of Virginia with permanent upper limb mobility impairment (Click here for more information.) in accordance with Section § 33.2-613 D of the Lawmaking of Virginia may be eligible for toll-gratuitous passage on Virginia price roads.

Residents of other states should click on their country to utilise to their home bureau: Delaware, New Bailiwick of jersey, Illinois, New York, Indiana, North Carolina, Maine, Ohio, Maryland, Pennsylvania, Massachusetts, Rhode Island, New Hampshire, West Virginia, Kentucky and Florida.

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ten. How shortly can I use my On-the-Go transponder?

You tin apply your OTG transponder immediately in VA just volition need to register at to the lowest degree 48 hours before using it out-of-state.

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11. How practise I register my On-the-Go transponder?

Get to the registration page on this website
Calling the Customer Service Center at 1-877-762-7824
Visiting any of our walk-in centers or DMV partner locations
NOTE: The replenishment amount and the replenishment threshold (low remainder) levels are increased for each additional transponder added to your East-ZPass account

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12. What information do I need to register an On-the-Get transponder?

To register your transponder you will demand:

ID numbers located on the transponder
Driver's license
The license plates and vehicle information for the vehicle on which you will use your E-ZPass
Payment information to add together to your business relationship and/or set up automated replenishment

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thirteen. How much does it cost to open an Due east-ZPass account?

In club to open up an Due east-ZPass account online or at a Service Eye, you need to pre-pay a minimum of $35 in tolls.

Transponders are also available in select retail stores in Due east-ZPass On-the-Go Kits for $35. Both Flex and Standard East-ZPass transponders are available in Northern Virginia retail stores. The $35 payment for an On-the-Go transponder includes $15 of prepaid cost remainder for immediate apply in Virginia plus an additional $xx prepaid toll residuum after the transponder is registered to an account.

Retail transponders tin exist used immediately in Virginia but should be registered as before long equally possible to enable apply out-of-state and to claim the full residual.

Note that the transponders remain the property of the Virginia Section of Transportation and must be returned to the Service Center when the account is closed or the customer will be liable for the lost/stolen fee ($10 for a standard transponder, $twenty for a Flex transponder).

If you drive the price roads oft, nosotros recommend that you lot contact the states or log into your account to increase your Replenishment threshold (low balance) level and replenishment amount to adapt your average monthly toll usage.

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14. Do I accept to take a credit card to open an E-ZPass account?

You can open an Eastward-ZPass account using cash, cheque or credit carte du jour. Personal and Business Accounts with five or more E-ZPass transponders must exist set to automatically replenish which requires a credit card or checking/savings depository financial institution routing and business relationship number plus a credit carte (non linked to the same bank account) equally a secondary, backup payment method.

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xv. Is my Due east-ZPass business relationship information private and secure?

Aye. The Virginia Department of Transportation is committed to protecting your privacy and the security of your account. Please refer to our Privacy Policy and Web Policy statements.

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16. How do I maintain enough funds in my account?

The easiest manner to maintain funds in your Eastward-ZPass account is to cull automatic replenishment. When your account balance reaches the low residuum level, your replenishment form of payment will be charged for the replenishment corporeality and the funds will exist posted to your business relationship and added to your bachelor balance. Payment options include credit/debit card or checking/savings account electronic funds transfer via ACH and a credit card.

If you choose manual replenishment, you lot can add together funds to your account by logging in to your account and making a payment from this website. You will need to establish a username and password. Y'all tin can also call our price-gratis automatic line, one-877-762-7824 to make a credit carte du jour payment. You will need both your business relationship number and your Pin number to use this automated phone system. You lot can besides make a payment in person at our Service Center locations, partner DMVs, mail service payments to the Service Center.

Examples:

If you lot accept one East-ZPass transponder, yous volition owe a replenishment amount of your boilerplate monthly tolls, or minimum of $35 (whichever is greater) when your account's bachelor rest reaches your low rest level.
If you have three East-ZPass transponders, y'all volition owe a minimum replenishment amount of your average monthly tolls, or minimum of $105 (whichever is greater) when your account's bachelor balance reaches your low residual level.

If yous have chosen automatic replenishment, your replenishment amount will be periodically recalculated to ensure you need to replenish approximately only once per month. Your depression residual amount will exist periodically assessed to ensure you have at least three days of tolls to ensure coverage in the event that at that place are problems with your replenishment.

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17. What are the benefits of Automatic Replenishment?

Automatic Replenishment is the almost convenient style to maintain funds in your account. When you attain your low residual, your selected method of payment is charged automatically to replenish your account. Automatic replenishment eliminates the need to constantly monitor your account balance and spend fourth dimension authorizing replenishment payments. Information technology saves yous time and helps eliminate the possibility of toll violations because you ran out of funds in your business relationship. Note that your card and expiration dates must exist valid for this process to be successful.

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18. How practise I update my Credit Card or ACH data?

Log in to your account with your username and countersign. Then click Payment from the Account Menu. Select Update Payment Method. You tin use this link to take you to the login page.

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19. How long does information technology take to receive an East-ZPass transponder?

When yous contact our Customer Service Middle at i-877-762-7824 or utilise online to open an business relationship or request an additional transponder, the transponder is sent out inside two business days. For same solar day service, pick up an On-the-Go transponder at a retail store or visit i of our Service Centers or partner DMV locations:

E-ZPass Virginia

Telephone
Toll-Free Number: 1-877-762-7824
Virginia Relay Center (TTY Callers): i-800-828-1120
Automatic Phone Organization is available 24 hours
Customer Service Representatives are available Mon-Friday 7 a.chiliad. - 7 p.m.

E-mail
customerservice@ezpassva.com

Post
Eastward-ZPass Customer Service Center
P.O. Box 1234
Clifton Forge, VA 24422-1234

Telephone: 877-762-7824
Fax: 540-302-4773

Hours : Monday-Friday vii a.m. - seven p.one thousand.

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xx. Do I demand to annals all my vehicles?

Yep. To ensure seamless use of the E-ZPass transponders in any of your vehicles, you should include the license plate number, country of registration, vehicle type, vehicle make, model, year and colour of all your vehicles. Y'all can make changes via the myaccount website or email vehicle changes to customerservice@ezpassva.com including your account information. Note: The accuracy of the license plate information is critical. As vehicle data changes, information technology is important to keep that information up-to-appointment and accurate on your E-ZPass account.

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21. Are business accounts available?

Yes. Business accounts are welcome but special rules utilize. For aid, call 1-877-762-7824 or contact your nearest Service Centre.

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22. Concern Account vs. Personal Account

A Personal E-ZPass account is for personally owned or leased cars, pickup trucks, vans, motorcycles, or RVs.

Business E-ZPass accounts are for those who prefer to hold their business relationship in a business proper name and could include:

Those who have vehicles with more than than two axles
Vehicles with greater than 7,000 lbs. maximum gross weight

A business organisation tin open an E-ZPass pre-paid toll business relationship by submitting the E-ZPass Business organization Account Application online, by visiting your nearest Service Middle, or by calling i-877-762-7824. The proper noun of the business and EIN (Employer Identification Number) are required. Please provide the names of two individuals who are authorized to manage the business relationship and their telephone and email contact information. A credit bill of fare for initial payment is needed to open an account online. Each account with five or more transponders is required to select automatic replenishment as the replenishment option.

For assistance, call 1-877-762-7824 or visit your nearest Service Center.

Please call 1-877-762-7824 or click here in order to apply for a personal account or a business account.

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23. Tin I get an E-ZPass transponder for my motorcycle?

Yeah. Nevertheless, we do non currently have a transponder that is designed for use with motorcycles. The transponder is designed to function all-time at an angle, similar to the one created by the windshield of a passenger vehicle. A transponder mounted on a motorcycle is at the customer'south "own gamble and liability." Please call i-877-762-7824 for additional data and help.

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24. How practise I install my Eastward-ZPass transponders?

Each transponder comes with adhesive mounting strips and easy-to-follow instructions. For your transponder to work consistently, it must exist mounted properly, so follow the instructions carefully.

If you lot believe you have your E-ZPass mounted correctly merely it is not reading in the toll lanes, please contact client service at 877-762-7824 or visit i of our service centers to troubleshoot the issue.

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25. Do I get a discount on tolls if I take an E-ZPass?

Yep. Discounts on tolls are available through some toll facilities.

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26. What do I do if I buy a new car, move, or change my credit menu?

It is important to go along your East-ZPass account information current. Simply login with your username and password on this website to make any changes to your address, vehicle information, or to update your credit card. Yous may likewise call 1-877-762-7824 to make these changes through our automatic phone system or to speak to a Customer Service Representative. You will exist asked for your E-ZPass account number and four-digit PIN number.

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27. How exercise I use the Automated Telephone System?

Call one-877-762-7824. Yous will be prompted to enter your Eastward-ZPass account number and iv-digit Pivot number. Y'all can check your available balance and recent transactions, make a payment, and update your credit card number, expiration date, phone number and change your PIN number through our automated system.

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28. What if I forget my Pivot Number?

Call 1-877-762-7824. Have your personal information ready to give to a customer service representative.

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29. How practice I obtain an additional E-ZPass transponder?

You can society an additional transponder in any of these convenient ways:

Request an additional transponder on this website. But log in with your username and password. And then click on the Transponder tab.
Phone call 1-877-762-7824, or 1-800-828-1120 (for TTY users).
Visit one of our Service Centers or partner DMV locations.
Visit one of our select retail locations to obtain an On-the-Go E-ZPass transponder which can be added to your existing account online.

The replenishment amount and the low balance level are increased for each additional transponder added to your Eastward-ZPass business relationship.

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30. How do I substitution a standard transponder for a Flex transponder?

At that place are several ways to exchange your standard transponder for a Flex transponder:

Request an exchange by logging in to your account and selecting the "transponder" tab.
Past calling the Service Center at one-877-762-7824 and requesting an commutation.
Past visiting i of our service centers.

When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Eye. Each Service Centre also has a drib box for your convenience later hours. If you choose to mail your transponder, please wrap the transponder in foil or insert information technology in the original Mylar bag. If your transponder is lost, a $ten accuse will apply for standard transponders.

Please Note: Due to the higher toll of the Flex transponder, users who have non used their Flex transponder for HOV transactions on Express Lanes for a prior twelve month period may be asked to exchange their Flex transponder for a standard transponder (at no cost).

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31. Do I need a Flex transponder?

You will need a Flex transponder only if y'all plan to travel with 2 or more people in the motorcar on the 64 Limited Lanes (Hampton Roads) and 66 Express Lanes Inside the Beltway, or with 3 or more than people in the car on the 95, 395, and 495 Express Lanes. Due to the higher cost of the Flex transponder, users who accept not used their Flex transponder for HOV transactions on these facilities for whatsoever prior twelve-calendar month period may exist asked to exchange their Flex transponder for a standard transponder (at no toll).

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32. Are the funds in my E-ZPass account assigned to a particular transponder?

No. Each East-ZPass toll transaction, regardless of which of your transponders you employ, deducts from your available balance. It works like a cell telephone business relationship with prepaid phone minutes. All transponders on the account draw from the same available residue.

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33. Can I get a argument to rail my expenses?

E-ZPass statement options are bachelor to assistance you track your expenses. Monthly and Quarterly summary statements are available online free of charge. Mailed statements are as well available starting at $two per month.

You tin likewise view your transaction history online by logging in to your account.

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34. Can I pay cash if I have an E-ZPass transponder in the car?

Cash every bit a payment type is not accepted on all toll facilities in Virginia. Visit the Price Roads page on this website to empathize if cash is accustomed on the toll route you are traveling. If you are traveling on a toll facility that accepts cash payment and y'all want to pay cash at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. Otherwise, the toll could be deducted from your E-ZPass account.

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35. Can I become a receipt at the tollbooth when I use my E-ZPass?

No. Since Eastward-ZPass is designed to speed up the toll process, receipts will not exist available at the lane when using Eastward-ZPass. If you need details of your toll transactions, you lot can either log into your business relationship online or elect to receive detailed monthly statements, starting at $two per calendar month.

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36. What exercise the lights at the tollbooth mean?

Light notifications differ by Cost Facility, but the following are some general descriptions:

Scarlet, Blueish or White - A red, blueish or white light indicates an unpaid toll. If you lot are in a greenbacks lane, stop and pay the toll. If you are not in a cash lane, for prophylactic reasons, Exercise Not stop in the lane. These lights signal that your account is out of funds or there may be something wrong with your transponder or the manner it is mounted. Contact the Customer Service Center for assist.

Yellow - This signals that your account has reached the low residuum level and needs to be replenished. If you see this light for more than ii consecutive days, contact the Client Service Center. Delight annotation that if enough price transactions post to your account simultaneously, you may go straight from seeing a greenish light to seeing a scarlet, blue or white low-cal. Also note that the yellow low-cal is but available at some cost locations.

Light-green - Go along. Your account balance is in a higher place the low balance level.

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37. Why are the posted speed limits at the toll booths and then low?

The posted speed limits are fix to ensure the rubber of the toll collectors and the drivers. Toll plazas are very busy places and safety is a major business organisation.

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38. Why is my E-ZPass transponder not working?

There can be a few reasons why your transponder isn't working properly, such equally:

You lot ran out of funds in your account.
Your transponder's battery is running depression.
Your transponder is improperly mounted.
Your transponder has not yet been activated at the lane.
A contempo payment has not however been received by the lane.

It tin accept up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and upwardly to 48 hours in out-of-state lanes.

Please contact a Service Centre for help troubleshooting.

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39. How can I render or exchange my E-ZPass transponder if it is no longer working?

Mail your transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Centre location. Dedicated E-ZPass Service Centers in Norfolk and Portsmouth have a drop box for your convenience after hours. If you lot choose to post your transponder, delight wrap the transponder in foil or insert it in the original Mylar bag and enclose a note requesting a replacement. In case of loss, a $ten charge volition apply for standard transponders and a $20 charge will utilize for Flex transponders.

In addition to these options, the following DMV locations will accept transponders for return or exchange during normal business concern hours.

Delight visit the E-ZPass Locations folio on this website for hours of operation.

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twoscore. Tin I switch my Eastward-ZPass transponder to another vehicle?

Yes. Y'all can switch the transponder from one vehicle to another as long every bit you lot use it on a vehicle with the same vehicle type. Contact the Service Center at one-877-762-7824 to request additional mounting strips then that you tin can move your E-ZPass transponder betwixt vehicles.

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41. Can I employ my E-ZPass transponder if I tow a trailer or my boat?

Y'all can switch the transponder from i vehicle to some other as long as you use it on the same vehicle blazon. If you tow a trailer or a gunkhole, your vehicle blazon volition change and so you will need to go a different transponder.

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42. Why am I charged if my Due east-ZPass transponder is lost, damaged or defaced?

When you return your transponder to us, nosotros will either re-issue it to another customer, or ship it back to the manufacturer. If it is lost, painted, marked permanently or damaged, we cannot re-upshot it and the manufacturer will not take it back. Therefore, nosotros must collect the $10 or $20 lost/stolen fee.

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43. How do I shut my E-ZPass business relationship?

You lot can asking to close your business relationship on this website. Simply log in with your username and password. Then click on the Shut Account tab.

Post your transponder(due south) to E-ZPass Service Eye, PO Box 1234, Clifton Forge, VA 24422-1234 or bring information technology to a Service Eye location. If you choose to mail your transponder, please wrap the transponder in aluminum foil or insert it in the original Mylar bag and enclose a note requesting to close your account. In case of loss, a $10 charge will apply for Standard transponders and a $20 accuse volition apply for Flex transponders.

If yous have lost your transponder and would similar to shut your account, provide a credit bill of fare number to pay for the lost fee. When all transponders on your account are returned or inactive, your account will exist closed and a refund will be processed within 30 days if at that place is a balance remaining in the account.

In addition to these options, the post-obit DMV locations will take transponders for return during normal business concern hours.

Please visit the E-ZPass Locations folio on this website for hours of operation.

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44 What should I do if I program to drive out-of-state?

A trip out-of-state or a alter in your driving pattern may take an touch on your Eastward-ZPass account. Contact the Service Heart to bank check your available balance to be certain you have adequate funds for your tolls. You may also want to brand a payment, adapt your replenishment amount and your low balance level.

It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and upwards to 48 hours out-of-state. Nosotros recommend you make changes to your account several days in advance of your trip.

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45. Is my information secure with Eastward-ZPASS Virginia?

Eastward-ZPass Virginia has taken steps to safeguard the integrity of its data to prevent unauthorized admission and to secure your personal data as it is communicated beyond this net. These measures are designed to forestall corruption of data, block unknown or unauthorized access to our systems and information, to provide protection of your private data and to protect data from interception during transmission.

Communication of personal data is protected through apply of encrypted manual using Net standard SSL (Secure Sockets Layer). When you access your personal information, your spider web browser will automatically create a secure connection. We use a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the art security applications, and maintains annual Payment Card Industry (PCI) Information Security Standards Compliance for all operations and systems. Our systems are regularly scanned and to protect against new vulnerabilities.

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46. What is Bulldoze SMART Virginia?

Bulldoze SMART Virginia is a 501(c)(3) non-profit dedicated to raising traffic rubber awareness among all route users in order to save lives and reduce injuries on the roadways of Virginia. Our mission is avant-garde by fostering community partnerships, offer interactive simulator programs, giving workplace and school presentations, attending outreach events, advocating for traffic safety initiatives, and conducting an annual Distracted Driving Summit. DRIVE SMART Virginia besides creates, designs, and distributes educational campaigns and materials.

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47. How tin can I make a donation to Drive SMART Virginia Education Fund?

You lot can donate when making a one-fourth dimension online payment to your business relationship or every time your business relationship car replenishes by credit card. For a one-time payment, select the choice on the Payment folio in your business relationship, enter the amount of the donation and click "Add together". To add together an automated donation every fourth dimension your business relationship replenishes (reaches low balance) visit the Payments page and select Donations.

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48. Volition 100% of my donations to DRIVE SMART Virginia Didactics Fund stay in Virginia?

Yes, admittedly. DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. The DRIVE SMART Virginia team travels from Wise to Reedville and Fairfax to Southward Hill to deliver our important programs!

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49. Is my donation to the DRIVE SMART Virginia Instruction Fund tax-deductible?

Bulldoze SMART Virginia is a 501(c)(3) non-profit and 100% of your donation is deductible. Y'all will receive an e-mail receipt for each donation amount.

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fifty. Can I cancel my recurring donation to DRIVE SMART Virginia Education Fund?

Recurring donations can be cancelled at any time by visiting the Payments page in your account.

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51. Is in that location an authoritative fee to collect my DRIVE SMART Virginia Education Fund donation?

In guild to embrace costs and ensure that no taxpayer or cost dollars are used to fund this initiative, VDOT collects a minor administrative fee from the donation amount. 100% of all funds distributed to Bulldoze SMART Virginia are used to provide straight services.

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52. Inactive Business relationship?

If you haven't used your East-ZPass account to pay for a toll in the final 12 months you volition receive an inactive account find. If you want to keep your business relationship open up, y'all just need to contact us by email or phone and permit united states of america know.

Nosotros apply this procedure to return unused funds to customers who no longer need their account and collect unneeded transponders that belong to the Commonwealth. Delight respond to an inactive account notice inside 30 days.

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